Is the House open?
The house is currently open for tours of up to 6 poeple per half hour. These must be booked in advance.
Are dogs allowed in Syon Gardens?
Appropriately trained and recognised assistance dogs are welcome on site. Pet dogs or those not providing tangible assistance to a disabled person will not be permitted.
Can I fly a drone in the park?
The use of drones, or similar small unmanned aircraft, without prior permission is strictly prohibited within Syon Park. For more information email [email protected]
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I want to use a special offer/membership ticket. Can I buy these online?
Yes you can. Some have restrictions and you must bring the valid special offer/membership card on the day as proof. See our Promotions page for more details. Please note that these are only valid during the season for general House and gardens opening. Not valid for special events.
Can I bring a picnic?
Yes you can, but not on the front lawn or in or around the Great Conservatory. There isn't a wet weather option and all rubbish must be taken off site.
Can I take photos in the Gardens?
Yes you can as a reminder of your visit but only for personal use. Syon is unable to help with personal or student projects. For blogs and commercial photography please see the Photography Policy for more details or contact [email protected]
Is there parking?
Yes, there is a free car park that is available for those visiting one of the businesses on the park. Parking is entirely at owners risk. Syon Park will not accept any responsibility for loss or damage to vehicle or contents.
What age is child?
A child is 5 to 16 years inclusive. Under 5s are free. All children under the age of 18 must be accompanied by an adult.
Can we bring scooters or bikes into the garden?
No, not in the house or gardens.
Are you part of National Trust, English Heritage, or the Art Fund?
No, however we do have partnerships with the Historic Houses Association (HHA) and Royal Horticultural Society (RHS) members.
What are the benefits for Royal Horticultural Society (RHS) members?
As we are only a partner garden only the main card holder receives the membership benefit, which is free entry into the gardens. If you are a member of RHS please book any additional tickets for the gardens only here that you will require, and then you can claim your extra free ticket from the visitors centre on arrival, upon proof of membership.
What are the benefits for Historic Houses Association (HHA) members?
One Free entry. If you are a member of HHA please book your group's tickets and use the promocode HHA to claim your one free ticket. Be sure to show the Visitors Centre staff your proof of membership on arrival or you will be charged.
Can I bring a BBQ?
No, only standard picnics.
Is there a cafe?
Yes. The Hillier Garden Centre, now open, and you are welcome to enjoy the terrace of The Courtyard Restaurant.