To help us provide the best possible service, we’ve partnered with Nimbus Disability and The Access Card; a universal way of communicating your access requirements as a disabled person. Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a lead authority on accessible ticketing in the UK.
To ensure the right tickets are sold to the right people, we require all access bookers to provide us with a Nimbus registration number in order to qualify for any access discounts available at the time of booking. Registering is a three-step process and completely free, click here to apply.
When you sign up for a Nimbus account you have two options.
KX Tickets Access Scheme.
This scheme is free of charge and will last for three years. Your Nimbus ID will be used to verify the individual needs for visiting one of our participating venues. This could be a wheelchair space, access to a hearing loop or a plus 1 companion ticket. All KX access customers receive a discounted ticket*, however discounted companion tickets will only be made available to those who qualify.
The Access Card costs £15 and offers you all the benefits of the KX access scheme but on a national level. Access cards also last three years but can be used at other venues, attractions and stadiums around the country such as, ATG, Delfont Macintosh Theatres, The Ticket Factory, Merlin Entertainment and many, many more. A full list can be found here.
*KX Tickets sell for a variety of different productions and venues and the amount of access discount available can vary between productions. At launch the Access card will be valid for all productions at Troubadour Wembley Park Theatre where a 1/3 discount will be given for single tickets and 2/3 discount on each ticket for customers who have a +1 sign on their access card (essential companion).
Updated August 24 2023