Dolly Parton's Smoky Mountain Christmas Carol

Booking Info

Set during the 1930s in the Great Smoky Mountains of east Tennessee, this heart-warming and truly unforgetable production imagines Ebenezer Scrooge as the owner of a mining company town, where his callous greed blinds him to the joys and gifts of the season.

As a Christmas Eve snowstorm approaches, Scrooge is visited by three ghosts who compel him to see life anew and discover that love is the greatest and most precious gift we have.  

Dickens’ classic characters and Parton’s one-of-a-kind songwritng and storytelling expertise are certain to make this the most joyful Christmas event. Dolly Parton: ‘I’ve been busy writng new songs that I hope will bring some of the warmth, love and good memories that I have of Christmas me in the smoky mountains of my youth.’

Presented in associaon with Fiery Angel Entertainment

Please Note: Dolly Parton will not feature live in this production

8 December - 8 January
Queen Elizabeth Hall
Running Time
Tickets From
Age Recommendations
Latecomer Policy

British Sign Language interpreted
Thursday 15 December 19.30pm

Audio Described Performance + Touch Tour
Thursday 22 December 19.30pm

To book tickets for these services, call the venue Ticket Office on 020 3879 9555 or email

To book group tickets please email the venue directly here

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Underground and Train

Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) is 200 metres away. Embankment (District and Circle lines) is 600 metres away. The nearest stations are Waterloo, Waterloo East, Charing Cross and Blackfriars.


Routes 1, 26, 59, 68, 76, 139, 168, 172, 176, 188, 243, 341, 521, N1, N68, N171, N343 and X68 stop on Waterloo Bridge (100 metres away). Routes 76, 77, 211, 381, 507 and N381 stop on York Road (500 metres away).


An accessible toilet is located in the foyer.

A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.

The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. The key for this room is available from the Welcome Hub on Level 2, Royal Festival Hall. The facility is open daily 10am – 11pm.

The Queen Elizabeth Hall cloakroom is closed. You won’t be able to bring any bags over 40 x 25 x 25cm into the Queen Elizabeth Hall, so please leave large bags at home.

Please note that the Southbank Centre is unable to accept cash payments across the site. 

Access Information

For step-free access to Queen Elizabeth Hall and Purcell Room please use Royal Festival Hall JCB glass lift to Level 2 and enter via Riverside Terrace.

For access to Queen Elizabeth Hall auditorium seating row A and all wheelchair spaces please enter via the Artist Entrance in the Queen Elizabeth Hall Slip Road (Level 1).

For lift access to Queen Elizabeth Hall Roof Garden please use the Roof Garden Lift in the Queen Elizabeth Hall Slip Road (Level 1).

Talk to a member of staff at the auditorium entrance if you have a disability that means you can’t queue, or you need extra time to take your seat. They can arrange priority entry for you as soon as the doors open.